Shipping and Delivery

Boxtails deliver ready-to-pour cocktails direct to your door. We offer free delivery on UK shipping addresses when you spend £40 or more. This shipping rate will automatically be assigned to your basket and checkout pages.

Order processing
We process all orders Monday to Friday. All orders received by 5pm will be processed for dispatch and shipping the next working day. Orders placed over the weekend or on bank holidays will be processed on the next working day. 

Shipping
We ship to the following areas Mainland UK, Scottish Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland addresses. Depending on the order size and weight we ship all our products with the following couriers:

Orders containing less than 12 individual cocktails:

  • Royal Mail – 48 Hour Tracked – aims to deliver in two to three working days

Orders containing more than 12 individual cocktails:

  • DPD – 24 Hour – aims to deliver 24hrs after dispatch

Please note that deliveries are made on working days (Monday to Friday). You will receive an email or text confirmation with either tracking info and predicted delivery window if the service above supplies those details.

If you live in the Channel Islands, Isle of Man, Northern Ireland & Scottish Highlands and Islands we still provide Free Delivery but it might take a little longer to get to you. Parcels to these places will be sent via Royal Mail, FedEx or DPD and should be with you in 2-5 days maximum.

International Shipping
We are in the process of adding more delivery destinations to our online shop. Currently, we do not ship outside Mainland UK, Scottish Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland addresses Please contact info@boxtails.co.uk you have any queries regarding international shipping. 

Returns
We do not accept returns. However, if there is a problem with your order, please contact us info@boxtails.co.uk and one of the Boxtails team will be happy to help.