Shipping And Delivery
Boxtails deliver ready-to-pour cocktails direct to your door. We offer free delivery* on UK shipping addresses when you spend £60 or more. This shipping rate will automatically be assigned to your basket and checkout pages.
*Please, check the terms and conditions for free delivery
Order processingOur operations process all orders on Tuesdays & Thursdays. The dispatch timeline will be as outlined during the checkout process, and we strive to handle your orders promptly and accurately.
ShippingWe ship to the following areas Mainland UK, Scottish Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland addresses. Depending on the order size and weight we ship all our products with the following couriers:
- DPD + DHL Delivery (1-3 working days when ordered before 12pm)
Please note that deliveries are made on working days (Monday to Friday, and sometimes Saturdays depending on your area). You will receive an email or text confirmation with either tracking info and predicted delivery window if the service above supplies those details.
If you live in the Channel Islands, Isle of Man, Northern Ireland & Scottish Highlands and Islands we still provide Free Delivery but it might take a little longer to get to you. Parcels to these places will be sent via DPD or DHL and should be with you in 2-5 days maximum.
International ShippingWe are in the process of adding more delivery destinations to our online shop. Currently, we do not ship outside Mainland UK, Scottish Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland addresses Please contact info@boxtails.co.uk you have any queries regarding international shipping.
Returns
We do not accept returns. However, if there is a problem with your order, please contact us info@boxtails.co.uk and one of the Boxtails team will be happy to help.