Frequently Asked Questions (FAQS)

We have three types of product categories on the Boxtails website. Each of these categories are specially designed based on our experience of what our customers need.

1. Letter Box - these boxes contain 4x single flavour cocktails and are the perfect gift for cocktail lovers!
2. Collection Box - our most popular boxes. Each Collection Box contains a selection of single-serve cocktail pouches carefully curated by the Boxtails team. Keep an eye out for our limited edition Collection Boxes throughout the year and our bundle offers for some nice discounts
3. Party Box - perfect for Parties! Our 1.5L PartyBox serves 12 cocktails and promises to be a great hit for group gatherings and parties.

All of our Cocktails should be served in 125ml serving. Our Pouches are 125ml individual serve while our 1.5 Litre Party Boxes contain enough cocktail for 12x individual 125ml servings.

We have made it super simple to order through the Boxtails website with 3 easy steps:

1. Select your cocktails: Choose from our Individual cocktail boxes or Collection Boxes and add them to your “basket”
2. Checkout: Cocktails start from £24.99 for 4. Order before 3pm and we’ll post it the same day.
3. Enjoy!:Simply chill, shake, tear and pour your Boxtails into a chilled glass of your choice.

Delivery is free for orders over £60. PLEASE NOTE: This is the cash value of the order - if you use any discount/voucher codes these will not count towards the total value of the basket

We have a number of delivery options for you to choose from: Nationwide Standard (2-3 days): £3.95 Next Day : £4.95 London Same-Day: Orders between £0-£49.99: £5.95 Orders between £50-£74.99: £3.95 1hr Delivery: £6.95

For national next day deliveries we use either Yodel or DPD For London "Next-day", "Same-day" and "30-min" delivery we use a london-based Carbon free delivery service (Bodo)

Yes all of our cocktails are Vegan friendly (even the Pina Colada!)

Yes all of our cocktails are Gluten Free and made with natural flavourings and ingredients

All of our Cocktails are best served cold. So be sure to put them in the fridge (no one likes a warm cocktail!). We have created a digital menu which gives you information about how best to serve and garnish your cocktails. Each Box has a handy QR code which you can scan to see our digital menu and perfect serve options

Ideally in the fridge! But Boxtails will also be absolutely fine kept in cupboards at ambient temperature

All of our cocktails are sold with a minimum of 9-months shelf-life

When we launched Boxtails, we were using a number of premium brands but never found anything that perfectly matched the taste profile we were trying to create. 3 years ago we embarked on distilling our own spirits in the search of the perfect pairing for our Cocktails.

Vodka

Our Vodka is made from the finest French Ingredients made from soft winter wheat from the Cognac region. It is distilled 7 times to achieve a clear, fresh and elegantly aromatic smooth taste which makes it a great companion for our cocktails.

Rum

Our Rum is made from Barbados sugar cane grown on the west coast of the island. It’s a blend of pot and column distillation and aged in American oak ex-whiskey casks which achieves a bold and aromatic medium body with a finish of caramel, vanilla banana and spice.

Gin

Our Gin is made in the Hereford countryside from locally sourced and foraged Thyme, Douglas Fir and lemon balm. Big Botanical notes are rounded by chamomile & angelica. Late additions of Fresh Orange & lemon lift this Gin to a beautiful refreshing finish. This balance of flavours create a great mixing companion for our cocktails.

Absolutely. Please email us at info@boxtails.co.uk and we will be glad to discuss your enquiry

Absolutely. Please email us at trade@boxtails.co.uk and we will be glad to discuss your enquiry

If you have any queries or questions please email info@boxtails.co.uk

You need to activate your Tesco clubcard code before you can use it on our website. You can activate it here: https://www.boxtails.co.uk/pages/tescos-clubcard Once activated the coupon value will be automatically added to your basket.

All of our delivery boxes are made from 90% recycled materials and completely recyclable.

We are constantly striving to ensure that our products are 100% recyclable or as close as can be, our mission is to ensure we are creating the most sustainable product for our consumers and the environment.

Gift card codes can be applied at the Basket/Cart and Checkout pages.

On the Basket/Cart page, the Gift Card code can be applied underneath the Basket Totals.

On the Checkout page, the Gift Card code can be applied underneath the Order Summary below the Credit Card input fields

Giving and receiving Boxtails digital gift cards is super easy and paying with them is fast and secure.

• Simply choose the amount you wish to buy
• Enter the email address of the recipient
• Send a personal message to the recipient
• Choose a delivery date to send the Gift Card

Simply pay at the checkout and your digital gift card will be sent to your friends and family.

The recipient will receive an email within 24 hours after purchase.

All gift cards retain unspent credit and are valid for 365 days from date of issue.

No, Tesco Clubcard vouchers must be activated and used fully in a single transaction on our website. Unlike Boxtails' gift cards, they do not retain unspent credit.